Telephone Systems

Let ITC provide you with the right telecommunications system for your organization. Our technicians will help your company determine the best fit for your needs and provide cost saving results. Through our strategic partnerships we offer a wide-variety of products to meet the communication needs from small businesses to enterprise level Voice over IP solutions serving multiple locations over a large geographic area. Plus allowing us to provide advanced features and the flexibility to grow as your business needs expand.

OUR Solutions


VOIP

Voice over Internet Protocol (VoIP) is the latest technology of delivering voice communications over an IP network such as the data network in your business or even the internet. Using VoIP instead of regular telephone lines can drastically reduce your long distance expenses by seamlessly connecting remote offices and mobile workers. Calls can be directed to an extension that can be located anywhere there is an internet connection allowing you to maximize the efficiency of your people. Also, employees that connect via VoIP to the main office will enjoy all of the features of the communication system such as centralized voice mail, easy inter-office dialing, call transfers and conferencing just to name a few. VoIP is a cutting edge technology that is here now and Sierra Tel personnel are experts in this area.

Voice Mail

Many telephone systems are equipped with the ability to provide your business with a Voice Mail system. Voice mails are essentially digital recordings of outgoing and incoming voice messages that are managed either by an on-site or off-site system. Some users purchase systems that are operated and managed either by its own employees or on a contract basis with another company. Why not stay connected with your customers.

On Hold Music

MOH is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service. Music on hold is sometimes referred to as phone on hold, message on hold, on hold messaging, hold music, etc.



Our Partners